Fuelvia is committed to fair and transparent payment practices. This policy outlines our payment terms, refund conditions, and related guidelines.
1. Payment Terms
All services provided by Fuelvia require payment according to the agreed pricing structure.
- Payments must be made before service initiation unless otherwise agreed
- Monthly services require payment at the beginning of each billing cycle
Fuelvia reserves the right to pause services if payments are delayed.
2. Refund Policy
Due to the nature of digital services and time investment:
- Payments made for completed work are non-refundable
- Deposits for booked services are non-refundable
- Refunds will not be issued for partially completed work unless explicitly agreed
3. Late Payments
Late payments may result in:
- Suspension of services
- Delayed deliverables
- Additional administrative fees if applicable
4. Contact
For payment or refund related queries, contact:
- Email: support@fuelvia.com
- Instagram: @fuelvia.co